PRIVACY POLICY

In short:

We collect, store and use personal information from you as a visitor and customer. In cases where consent is required, you are given the opportunity to consent. All information is transmitted, stored and processed in a secure manner, and is not disclosed to third parties, unless this is necessary for the operation of our services, or is not considered as secure as in our internal systems. You have the right to access the information we have stored about you, and have the right to delete / correct the data that is not necessary for us to comply with our obligations under. applicable law or operation of our services.

Treatment Responsible:

Company Name: TEE AS ​​(hereinafter referred to as Process Manager)

Drainlock TEE AS
Lervik 1
4484 Øyestranda

Telephone
+47 915 37 900, +47 458 11 622

Email
mail@drainlock.no

Data Protection Officer:
Telephone
+47 915 37 900, +47 458 11 622

email
mail@drainlock.no



What kind of personal information is being processed

The person responsible for the treatment is obliged to process the privacy information of customers and users in a responsible manner. Here's how we collect, use, and protect information for our customers and users in all business processes.

Personal data is retrieved when necessary to enable us to perform the duties and services we are required by law and / or agreement. Information can be registered and stored when you register on the website or are in contact with sales and support via email and chat, or when you use our services.

Information we process may include: name, address, e-mail, telephone number. For some of our services, it may be necessary to process other types of personal information. This will then be stated in the terms of the individual service.

Obtaining data from third parties

Your data may in some cases be supplemented by information from third parties. This can e.g. be search in public register, such as brreg.no or publicly available data from telephone directory services. If other data is to be obtained, it will be specifically asked for consent to this.

Use of personal data

Processing of personal data is necessary in order for us to be able to safeguard our contractual obligations and serve you as a customer. Personal data can also be used for the following purposes: Sales, contact with customer service, marketing, information, bookkeeping.

Storage and deletion

The treatment manager takes digital security seriously. Your information is stored in our online store platform provided by KomplettNettbutikk.no, as well as by our IT suppliers who are required to operate our services. All storage is controlled by strict security procedures. All exchange of personal information is sent encrypted over SSL.

We will delete your personal information which is no longer necessary for the purpose for which it is stored. We store personal information according to the legislation in force at any time.

Communication through email and sms

As a customer you will receive e-mail and / or sms, for example. related to orders you have entered, tracking number, forgotten password, information about your customer relationship, etc. This is defined as a legitimate interest and will not be requested for consent.

We also use e-mail for marketing and communication. As a customer of the Managing Director, you will periodically receive newsletters as long as you have given an active consent to it. It is possible to unsubscribe by clicking on the unsubscribe link in the emails.

Delivery of personal information

If there is a statutory duty to provide information to public authorities, the relevant personal data will be handed over in accordance with the authorities' requirements. Your personal information will under no circumstances be transferred without the necessary agreements being made to ensure that your rights are protected.

Cookies and analysis tools

The manager uses different analysis tools and stores cookies for this website. Cookies are small text files that our sites store on your computer so we can recognize you as a user and provide you with customized content and services when you visit our websites. The cookies do not contain personal information.

We use cookies to remember your login, password in encrypted form, to improve the user experience and as part of our marketing towards our users.

When you visit our services, we put both temporary and permanent cookies. A temporary cookie is often deleted automatically when you close your browser, while lasting may be on your machine for up to one year.

The following cookies are used in our services:

Bambora payment solution

When using Bambora's payment solution in the shopping cart, cookies are set from Bambora. You can find more information on these at: https://v1.checkout.bambora.com/assets/terms/terms-nb.html

Google Analytics

We use this information to understand how visitors experience the website and improve and further develop our online store.

You can prevent the information recorded in the cookies (including the IP address) from being transferred to and processed by Google by downloading and installing a plugin found on this link: http://tools.google.com/dlpage/gaoptout ? hl = en. Alternatively, you can click this link to prevent Google Analytics from registering activity on this site in the future. An opt-out cookie is then added to your computer / device. If you delete your cookies, click here again.

Facebook Pixel

We use the Facebook Conversion Tracking Pixel to track and improve our marketing campaigns on Facebook. Read more about ads on Facebook and how you can adjust your personal settings on Facebook.

Google Adwords

We run ad campaigns through Google's platform. We use cookies so you can get ads based on your visit patterns. You can read more about it here: https://policies.google.com/technologies/ads

Consent to the use of cookies

Note that no personal information is shared and it is possible to reserve against this tracking, see "Do Not Track" below. If you do not consent to the storage of these cookies, you must disable the feature through the settings in your browser.

If you activate the Do Not Track function in your browser, we will, as best we can, turn off all tracking of your visit to our pages. For more information on Do Not Track, see http://donottrack.us/

Transparency and correction

You are entitled to access the information that is registered about you. Transparency can also be obtained by sending an inquiry to the Data Protection Officer with contact information at the top of this statement. If the registered information is not correct or incomplete, you may require that the information be corrected in accordance with the Personal Data Act.

If you have objections regarding our processing of privacy, you also have the opportunity to appeal to the Data Inspectorate.

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